Privacy Policy

Last updated: 17/5/2026

This Privacy Policy explains how JG Specialist Property Services (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website or interact with our services. We are committed to safeguarding your privacy and ensuring full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect

We may collect the following types of personal data:

• Contact information such as your name, email address, phone number, and company details
• Enquiry information submitted through our website forms
• Technical data including IP address, browser type, device information, and website usage statistics
• Service-related information if you engage us for property services, technology services, or archiving services

We do not collect unnecessary or excessive data.

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2. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide requested services
• Manage client relationships and deliver contracted work
• Improve our website and user experience
• Maintain internal records and compliance documentation
• Meet legal, regulatory, and insurance obligations

We do not sell or share your data with third parties for marketing purposes.

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3. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity – to provide services you request
• Legitimate interests – to operate and improve our business
• Legal obligation – to comply with UK law and industry regulations
• Consent – where you have explicitly agreed (e.g., submitting a form)

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4. Data Storage & Security

We take data security seriously. Your information is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse.

Where third‑party systems are used (e.g., email, cloud storage), we ensure they meet UK GDPR standards.

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5. Data Retention

We retain personal data only for as long as necessary:

• Enquiries: typically up to 12 months
• Client records: up to 7 years for legal and financial compliance
• Archived or service‑related data: according to contractual requirements

After this period, data is securely deleted or anonymised.

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6. Sharing Your Information

We may share your data only when necessary with:

• Professional advisers (e.g., accountants, insurers)
• Service partners assisting in delivering our work
• Legal or regulatory authorities when required

All partners are vetted to ensure GDPR compliance.

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7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion (“right to be forgotten”)
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us using the details below.

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8. Cookies

Our website may use cookies to improve functionality and analyse traffic. You can control cookie settings through your browser.

A full Cookie Policy can be added if you need one.

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9. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact:

JG Specialist Property Services

Email: support@jgsps.co.uk

Phone: 0330 043 5682

Address: The Coach House. Row Dow Lane, TN15 6XN

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.